Frequently Asked Questions

Everything you need to know about powering your lifestyle.

What types of devices are compatible with Pulse Charge products?

Our chargers and power banks are designed with universal compatibility in mind, supporting all major USB-C and Lightning-enabled devices, including smartphones, tablets, and laptops.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.

Do your products come with a warranty?

Yes, all Pulse Charge electronics include a 12-month limited warranty that covers any manufacturing defects or hardware failures under normal use.

What is your return policy?

We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the item in its original packaging for a full refund.

Are Pulse Charge power banks safe for air travel?

Absolutely. All our portable chargers fall under the 100Wh limit set by the FAA and TSA, making them safe to carry in your carry-on luggage during flights.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal.