Returns & Exchanges

At Pulse Charge, we stand behind our high-performance electronics with a 30-day satisfaction guarantee. If your gear doesn't meet your expectations, we offer streamlined returns and exchanges to keep you powered up without the stress.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Gear

Place the item in its original packaging with all included accessories and manuals to ensure a full refund or exchange eligibility.

3

Attach the Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

4

Receive Your Refund

Once our technicians inspect your return, we will process your refund or ship your exchange within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing